PlanLah turns an empty apartment into a furnished home. To do that we handle something personal — a 3D scan of your space. This policy explains what we collect, why, and the control you keep over it.
PlanLah ("PlanLah", "we", "us") provides a service that scans your apartment, designs a furnished version of it with AI, and connects you to manufacturers who build and deliver the furniture you approve.
This policy covers our website, apps, and the design service. [Placeholder — legal entity name, registration number and registered address to be inserted for lawyer review.]
Your space. 3D scans, measurements, photos and derived models of the unit you ask us to furnish. These can reveal details about your home, so we treat them as sensitive.
Your account and contact details. Name, email, phone, and the building or unit you are furnishing.
Your design activity. The prompts, edits, selections and approvals you make while refining a design.
Technical and usage data. Device, browser and interaction data collected to run and improve the service. [Placeholder — confirm exact categories and any cookies/analytics used.]
To design and render your space, generate furnishing options, and show you photorealistic previews of your actual unit.
To fulfil your order — sharing only what a manufacturer needs to build and deliver the pieces you approve.
To operate, secure and improve the service, and to contact you about your project. [Placeholder — confirm whether scan/design data is ever used to train models, and on what basis.]
With manufacturers and delivery partners, limited to what is needed to build and ship your approved order.
With service providers who host and support our platform under confidentiality obligations.
We do not sell your personal information or your scans. [Placeholder — confirm and list processor categories for lawyer review.]
We keep your scans and design data for as long as your project is active and for a limited period afterwards, then delete or anonymise them.
You can ask us to delete your scans at any time. [Placeholder — confirm exact retention periods, e.g. delete within 30 days of request.]
Depending on where you live, you may have rights to access, correct, export or delete your personal information, and to object to or restrict certain uses.
To exercise any of these, contact us using the details below. [Placeholder — align rights language with Malaysia PDPA and any other applicable law.]
We use technical and organisational measures — including encryption of scans in transit and at rest — to protect your information. No method is perfectly secure, but we work to reduce risk. [Placeholder — describe specific safeguards after review.]
We may update this policy as the service evolves. When we make material changes we will update the date above and, where appropriate, let you know.
Questions or requests: privacy@planlah.com. [Placeholder — final contact details, DPO if required, and complaints/authority information.]
Write to us and we'll help — including requests to access or delete your scans and personal information.
privacy@planlah.com [placeholder]